Business Development Manager

Purpose & Objectives 

The role focuses on managing enquiries, coordinating bids, supporting the estimating process, and maintaining strong communication with both internal teams and clients. 

By organising information, preparing high-quality submissions, and keeping key stakeholders updated, the role helps ensure the company presents itself professionally, responds efficiently to opportunities, and maintains a consistent pipeline of projects.

Bid & Estimating 

• Taking initial enquiries and populating internal systems. 
• Clearly communicate new enquiries with the Pre-Construction Manager at, or soon after, the point of contact.
• Assist with pre-qualification questionnaires and enquiry information. 
• Assist with obtaining fee proposals from external Estimators / Cost Consultants and provide feedback to the Pre-Construction Manager. 
• Organise internal bid meetings with the estimating team. Start, mid and adjudication. 
• Work closely with the Pre-Construction manager, estimators, contract managers, engineers, and architects to ensure estimates meet project goals. 
• Assist the bid process, which includes liaising with the Architect and/or PQS, establishing the bid requirements for submission, agreeing responsibility for the bid requirements, setting up and chairing tender launch, mid-bid and settlement meetings, liaising with the Pre-Construction Manager to ensure the bid is submitted to company standards and on time. 
• Assist in the preparation and submission of bid proposals to clients and stakeholders. 
• Chairing the weekly estimating meeting and circulating action points to the Pre-Construction Manager and Directors within 24 hours of the meeting. 
• Assist with following up on tender submissions and updating the team accordingly. 
• Co-ordination of tender launch meetings, mid-tender meetings, adjudications, marketing, and creative design. 
• Coordinate and lead on presentation packs, information packs and tender submissions.  
• Create and announce “new project win” notification imagery and promotion to the team. 

Client Relationship Management 

• Manage and nurture relationships with potential and existing clients to ensure satisfaction and retention. 
• Identify opportunities to upsell or cross-sell additional products or services. 

Performance Tracking and Reporting

• CRM System for managing interactions with customers, tracking leads, sales opportunities, and customer support issues, improving customer service and sales efficiency. 
• Monitor and track the progress of business development activities and sales targets. 
• Prepare regular reports on business development performance and present findings to senior management. 
• Provide quarterly company internal updates 
• Analyse enquiry to project conversion rates and estimator cost data to support budget control, identify trends, and help guide commercial and strategic business direction. 
• Use insights from conversion analysis to contribute to forecasting, pipeline planning, and continuous improvement within the preconstruction function. 

Business Development & Networking 

• Attend and actively participate in external company networking events to help drive new business opportunities. 
• Build and maintain strong relationships with potential clients, partners, and industry contacts to support long-term business growth. 

Qualifications

• Bachelor’s degree in business administration. Marketing or a related field. 
• Master’s degree or relevant certifications (e.g. Certified Business Development Professional) are preferable.  
• First Aid at Work. 
• Driving licence.

Experience

Minimum of 3 to 5 years of experience in business development, sales, or a related role. 
Proven track record of achieving sales targets and driving business growth. 
Experience in the construction industry is preferred. 
Management of systems, processes, and people.

Skills

• Excellent communication, negotiation, and interpersonal skills. 
• Ability to build and maintain relationships with clients and stakeholders. 
• Proficiency in CRM software and Microsoft Office Suite. 
• Self-motivated and results-oriented with the ability to work independently and as part of a team. 
• Sets high personal standards. 
• Commitment to high customer service.

Key Performance Indicators

• Timely completion of tender submissions. 
• Client satisfaction and positive feedback. Strong understanding of market dynamics and business development strategies.

Working Conditions

• The role is typically based in an office environment, with occasional travel required for client meetings, industry events, and site visits. 
• Flexible hours may be necessary to meet business needs and deadlines.